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The Warranty Group TWG

 
HQ: Chicago, IL   |  
Approx. 7 active jobs   |  Website
Overview
TWG Holdings, Inc., a subsidiary of The Warranty Group, Inc. is the world's largest single-source provider of extended service plan solutions. With 46 years experience, The Warranty Group provides underwriting, administration and marketing services to assist our partners in revenue generation, customer acquisition and retention. With operations in 33 countries and 1800 employees, we provide our clients with unmatched service and global market intelligence.


With world-class expertise in virtually every consumer goods segment, The TWG Holdings, Inc. allows partners to leverage our intellectual capital, while freeing up internal resources to execute and implement, benefiting from our consultative approach to meeting your specific objective.

Unlike most warranty companies,TWG Holdings, Inc. owns the underlying insurance entity, providing superlative financial stability and assuring business continuity and customer confidence. With ownership of the world’s largest database on a broad range of goods, realistic and competitive pricing models drive higher uptake while enhancing customer loyalty.

Creating and maintaining front of mind presence for your warranty program requires specialized creative and direct marketing services. As a TWG Holdings, Inc. partner, our internal resources are at your disposal, from copywriting, design, layout, fulfillment and call center capabilities. We deliver measurable impact with every initiative.

TWG Holdings, Inc. has a proprietary approach to administering service plans delivers benchmark satisfaction – for your customers and your balance sheet. With trained product experts and algorithmic trend analysis, claims are adjudicated quickly utilizing innovative technology.

Business expansion is on the radar of most consumer goods providers. With operations in 33 countries, TWG Holdings, Inc. is well-versed on the myriad issues relative to in-country business origination, marketing and administration. We not only assist with navigating legal and compliance issues, but also seek out business opportunities, with resources on the ground to research, evaluate and report. By bringing our full menu of competencies to your global objectives, we can not only advise you on the benefits and risks, but also partner with you and lead your initiative.

To assure you retain the revenue you generate, you need a zero tolerance policy on regulatory and compliance issues. Achieving that goal requires full-time expertise.

Our in-house compliance staff assures that the equity you’ve worked hard to achieve in your brand is never compromised. We continually research the changing regulatory environment both nationally and internationally, identifying potential hurdles as well as opportunities.

With our unmatched intellectual capital and global footprint, TWG Holdings, Inc. is the only resource that provides end to end solutions for manufacturers, distributors and retailers of consumer goods.

Whatever the need – underwriting, claims administration, marketing services, or a complete packaged solution, TWG Holdings, Inc. delivers impactful and measurable results, anywhere in the world.
Mission and Values
Our mission is to provide insurance products and services in a manner that exceeds the expectations of our customers and enhances investor value while promoting a culture of individual growth, loyalty and ongoing achievement. Our success depends upon our ability to anticipate our customer's needs and deliver unparalleled value.

The Warranty Group´s core values are:
  • To compete fairly and ethically, we must maintain integrity in all transactions.
  • It is our ambition to perform at a consistently high level of profitability.
  • We must embrace diversity within our company and industry by promoting access to opportunity.
  • We must encourage individual expression and innovation, as they are key to our evolution.
  • With positive contributions we will build an active relationship with our community.
  • Through common goals and teamwork we will leverage the strength of our global team.
Products
Product Warranties

  • Automotive
  • Home Warranty
  • Consumer Electronics
  • Powersports

    Personal Safeguard

  • Credit Protection
  • Travel Protection
  • Virus Protection
  • Identity Theft Resolution

    Business Services

  • CRM
  • Administrative Services
  • Direct Marketing

    Resource Automotive

  • Resource Automotive
  • Automotive Products
  • Automotive Training

    International Operations

  • International Operations
  • Global Locations
    • Diversity
    As a global firm, operating in over 30 countries, we know first hand that excellence and innovation aren’t confined to any borders. Our company is powered by individuals with unique vision, lifestyles, and histories, culminating in an amazing global team.

    As a company, we are dedicated to recognizing individual performance and offering equal opportunities to all who strive for excellence. We are focused on continuing the longstanding tradition of making diversity an integral part of our culture –from our in-house relationships, to our interaction with clients. Nevertheless, we must challenge ourselves to exceed our goals and strengthen our commitment to diversity.