Encore Healthcare

Do you have a passion for taking care of others? Do you want to make a difference in someone’s life? We’re looking for problem solvers, team players, and leaders who take pride in their profession and understand the importance of continuous improvement and service excellence. Encore’s employees are our greatest asset and they deserve team members who want to continuously learn, contribute, and succeed by taking personal accountability. Our employees’ high level of engagement results in a rewarding environment of mutual respect and accomplishment. If you’re looking for a challenging opportunity where you can make a difference in peoples’ lives, including your own, you’re just a click away from taking the next most important step in your career.

At Encore Healthcare, we strive to treat our residents, their families and our staff with the highest level of dignity and respect by promoting an environment of continuous improvement and service excellence.

Our Vision

To pioneer healthcare by creating compassionate, memorable and rewarding experiences for every person we touch in each community we serve.

• We smile and say "Hello" to our patients, family members, physicians and co-workers.
  
• We try to emotionally connect with everyone in our facility.
  
• We treat our patients as we would treat our own family members.
  
• We take extra time to reassure and explain our tasks and procedures to our patients.
  
• We show empathy and patience towards every person we touch and serve.

• We are ethical, honest and fair in our relationships and business practices.
  
• We will comply with all laws, rules and regulations governing our business.
  
• We keep our promises and follow through on commitments.
  
• We "do the right thing."

• We allow front line staff to satisfy our customers – without asking permission.
  
• We solve problems on the spot.
  
• We encourage an atmosphere of inclusion and communication.
  
• We allow employees freedom to act and expect them to be accountable for their actions.
  
• We encourage others to speak up – their opinion matters.
  
• We understand our roles and take responsibility for our actions.

• We are always looking for new, better and more efficient ways to do our job.
  
• We embrace change and welcome new ideas and processes.
  
• We develop processes and programs that streamline work and leverage our quality.
  
• We are forward thinking but accept failure and learn from our experiences.
  
• We think "outside the box" when approaching problems and obstacles.