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Technical Service Manager

Job Description

 

Responsibilities

  • Calls on management representatives such as engineers, equipment operators, or other professional and technical personnel within the steel industry
  • Provides technical services to clients relating to use, operation, and maintenance of equipment
  • Holds regular meetings with customers and customer representatives ensuring customer satisfaction and goal acquisition
  • Liaises between primary customers and the local repair facility and management
  • Identifies business development/growth opportunities and participates in/leads proposal preparation activities
  • Is knowledgeable of  product lines and promotes corporate capabilities, specifically slab caster maintenance.

Job Requirements

Requirements

  • Bachelor's degree in Mechanical or Electrical Engineering from a four year college or university, or five or more years related experience and/or training, or equivalent combination of education and experience.
  • Strong mechanical / electrical background
  • Extensive slab caster maintenance knowledge required
  • Understand financial activities and requirements

Company Overview

Headquarted in Pittsburgh, Pennsylvania, USA, SMS Millcraft through its predecessor companies has been serving the metals industry since the beginning of the twentieth century. Today, using twenty-first-century technology and our extensive experience, resources and capabilities, we provide advanced equipment maintenance services that help metals producers find solutions to their production challenges, improve processes, extend campaigns and reduce maintenance costs.

SMS Millcraft has fourteen well equipped facilities located strategically throughout the US. We recognize our customers' quality requirements and are committed to using all of our resources to meet or exceed their demands and provide total satisfaction. We are also totally committed to providing a safe work environment for all of our employees.

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