Switchboard Operator

At Addus HealthCare, we believe that our employees are our greatest asset.  We currently have an opening for a Full-time Switchboard Operator to work at our branch in Chicago, IL.

This role is challenging, but rewarding.  

The Chicago branch is very busy and fast paced and this position is in the middle of it all. 

You are the "face" of Addus on the telephone. 

We seek exceptional skills answering hundreds of calls per day while maintaining a friendly, patient, customer service attitude!

Job Description:

• Promptly answer the telephone using positive and clear communication.
• Listen to and understand requests, respond with appropriate action and provide clear and accurate information.
• Greet customers efficiently with a friendly and sincere welcome.
• Receive mail, packages and facsimiles and distribute.
• Assist with data entry
• Light filing, associated paperwork and miscellaneous clerical duties.

• Experience working as a Switchboard operator, answering hundreds of calls per day
• Excellent communication skills
• Ability to work in a high profile, high volume professional office environment operating a 16 line switchboard with direct customer interaction
• Basic computer skills and data entry skills
• Experience with general office equipment
• Customer service focused and professional demeanor

     
We offer an attractive hourly pay, plus medical/dental benefits, 401K, vacation and PTO, and much more!


Affirmative Action/Equal Opportunity Employer