At least 1 year(s)
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers or HDTVs, Asurion provides more than 70 million consumers worldwide with best-in-class, next day device replacement. Asurion also offers protection of user content and software. With several offices and call centers across North America and around the world, plus a rapidly expanding force of Asurion@Home Team Members, Asurion has over 10,000 employees dedicated to providing great service. In fact, Our Customer Service Team Members answer the call of those in need. Over the past 10 years, Asurion has grown to become the largest global provider of value-added services to wireless carriers and their subscribers. If you compare Asurion's growth in that period to the fastest growing public companies, we'd be in the top 1%. This growth reflects our commitment to quality and product innovation...and our passion for delivering services that exceed our customers' expectations.
· A comfortable work environment
· Attractive hourly wage + opportunity for overtime
· 401(K) Savings Plan
· Tuition Reimbursement
Career growth potential
LOOKING FOR A GREAT CUSTOMER SERVICE OPPORTUNITY THAT IS NOT TELEMARKETING? LOOK NO FURTHER, YOU’VE FOUND IT!
What the Job Involves:
Help out those in need - several times per shift! You will help customers in a prompt, courteous and efficient manner with Asurion, North America's leading provider of wireless handset insurance programs and wireless roadside assistance services. Handling inbound calls from customers regarding wireless handset insurance claims, electronics repair facilitation or roadside assistance requests from wireless customers.
· Strong phone skills
· Computer literate
· Data Entry abilities
· Must be able to pass a Drug/Background check