New Breed Logistics, headquartered in High Point, NC, is an innovative third-party logistics service provider (3PL) that helps companies design and operate efficient supply chains. We manage millions of square feet of warehouse space across more than 50 distribution centers in the U.S. and employ more than 7500 people. Services range from distribution center operations and transportation management to highly sophisticated and technology-focused solutions involving product assembly, vendor managed inventory, reverse logistics and repair.

Due to continued growth we are seeking several Business Analyst - WMS at our Corporate HQ in High Point, NC.  Relocation to North Carolina is required and assistance is available.

SUMMARY OF FUNCTIONS:

 

Manages the customer process for the information systems component of New Breed's business.  Supports the business development process, performs project / change management, business analysis, requirements definition, testing, day to day support and fosters and maintains ongoing client relationship management.

 

MAJOR DUTIES AND RESPONSIBILITIES:

 

Business Development

• Participates in New Breed's business development process to analyze client requirements, determine fit and customizations, develop proposals, develop cost estimates, and present New Breed's capabilities and solutions to client prospects
• Participates in overall contract / SOW review
• Determines new business opportunities with existing clients and develop proposals for additional services
• Define business problems and their system solutions including analysis of alternatives and ROI

 

Change / Project Management

• Serves as project manager for system implementations / upgrades and continued support
• Plans schedules, manages budgets, interfaces with users, develops documented implementation plans, performs implementation, configures systems, trains users, and provides post-implementation support
• Resolves scheduling issues between supporting entities (e.g., operations, other IT teams, suppliers, clients)

 

Client Relationship Management

• Provides customer support management for internal users and external clients according to TSG.s customer management process (e.g., action item list, progress report, etc.)
• Ensures that a client issues are addressed in a timely manner

 

Analysis

• Develops detailed functional specifications for modifications, defect corrections, enhancements, and user documentation
• Performs process and data modeling

 

Quality Assurance

• Performs integrated quality assurance testing on system changes before they are released to key users
• Works with end users to perform user acceptance testing on system changes before they are released to the field

 

Ongoing Support

• Provides training to power users in system use
• Provides site-support to distribution centers and operations center in system configuration
• Provide "level 2" support to resolve data-related problems with logistics information systems
• Performs all functions in accordance with New Breed's business and IT practices and procedures
• Mentors junior staff members
• Performs functions of Sr. Systems Analyst as needed

 

EXPERIENCE AND/OR EDUCATIONAL REQUIREMENTS:

• Five (5) years experience minimum, with systems development and implementation
• Experience with formal project management practices
• Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation, or distribution
• Knowledge of formal systems development methodologies
• Thorough understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object oriented design
• Excellent planning, client support, communication and organization skills
• Proven ability to multi-task
• BS/BA degree required. Master's degree preferred.

Preferred

• Implementation and support experience with web-based applications, EXceed. 4000, order management applications, LPS 2000, ConnectShip, ChainLink., i2's transportation suite, and Logility Voyager
• Experience in providing onsite support to a manufacturing or warehouse facility

 

 

PHYSICAL REQUIREMENTS:

• Ability to communicate by telephone, e-mail, fax, and written correspondence, and in person, with applicable company personnel, suppliers and customers
• Ability to travel (estimated 50%) depending on project status
• Ability to work extended hours to achieve business / project objectives
• Ability to respond to "on call" issues outside of scheduled work hours
• Motor skills to traverse office areas, shop floors, and warehouses
• Ability to bend, stoop, and twist as needed
• Ability to operate a computer for long periods of time

New Breed offers competitive compensation and benefits. If your qualifications meet our requirements, please click on “Apply Now" to submit a resume for consideration on New Breed’s home page. Please apply to the positions listed in High Point, NC.

New Breed Logistics
www.newbreed.com

AA/EOE
Employment is contingent on a negative drug screen
And clean criminal history.
NO PHONE CALLS OR THIRD PARTIES, PLEASE