Join the fastest growing Vacation Ownership Company in the world,

Diamond Resorts International®
"You Bring Your TALENT.  We Build Your FUTURE!"

DIAMOND RESORTS INTERNATIONAL ®  OFFERS:

• Largest privately owned vacation ownership company in the world.
• New company acquisitions nationwide=more clients and potential to make $$$
• New Sales Center in Orlando
• Excellent Earning potential
• Excellent benefits program including company matching 401K
• Eligibility for our tuition assistance program
• Resort Privilege Program (eligibility for travel discounts)
• Industry leading training program
• Fun working environment
• Unlimited real growth opportunities
• Full Time and Part Time hours are available Monday-Saturday between 8:00 am-11:00 pm
• Hourly guaranteed versus commission

SUMMARY:

Owner Referral Telemarketing Agent makes outbound calls to owner referrals from a list provided by the company based on multiple marketing packages.  Agent offers referrals of qualified owners mini vacation packages with various prices, gifts, and resorts in exchange for a timeshare/ vacation ownership sales presentation. Agent may also take inbound calls with the same initiative.  Agent may harvest additional referral leads from owners.

ESSENTIAL JOB FUNCTIONS:

• Outbound calls to In-House Referrals to market a mini vacation packages.

• Learn and become well versed and educated with each package offered.
• Must adhere to the utmost professionalism when interacting with fellow employees/management as well as owners, members and prospects.
• Follow company guidelines for solicitation including, but not limited to, script adherence in telephone communications.
• adhere to company and federal guidelines as they relate to the “Do Not Call" list.
• Ensure compliance of timekeeping, including clocking in and out procedures and attendance.
• Meet the established minimum target quota of net qualified packages on a bi-weekly basis.
• Maintain the minimum budget VPG on all tours.
• Must not exceed company’s standard cancellation rate for the month.
• Maintain and or exceed company set, closing ratio on all total contact calls.
• Maintain a company set average calls per day (outbound and inbound total).
• Take ownership of personal behavior and weekly production levels.
• Must be familiar with all company programs, systems, and resorts.
• Consistently apply training received on computer programs including, but not limited to, Atlas and Kronos.
• Consistently provide superior customer service in accordance with the Company “DRIven to Excellence" and “The meaning of Yes" standards.
• Candidate is responsible for practicing in all touches and interaction with prospects, owners, and members the meaning of "YES" passion, drive and philosophy of the company in its service commitment.
• Marketing Agent will assist in other clerical and analytical tasks as assigned.

REQUIREMENTS: 

• High School Diploma or equivalent REQUIRED. 
• Minimum 1+ yrs of prior sales experiece within a “one call, one close enviorment" REQUIRED!
• Experience in sales  or marketing within the Vacation Ownership/ Timeshare Industry Preferred.
• Call Center Sales experience preferred but not required.
• Experience aquiring/ developing leads or referral telemarketing is a plus.
• Must be comfortable selling over the telephone
• Strong communication skills both verbal and written are REQUIRED.
• Must have an "outgoing" personality" and the ability to communicate in a positive, enthusiastic manner.
• Must possess proficient knowledge of computer programs, i.e., Microsoft Word, Outlook Express, and Internet Explorer.
• Must possess excellent telephone and customer relations skills.
• Must have the ablity to work with a high level of professionalism at all times.
• Highly self-motivated individual with an inner competitiveness.
• Must be able to sit and stand for extended periods of time. Must be able to lift 25 pounds.
• Various shifts available to include morning, afternoon and evening. You must be available to work one of the required shifts.
• Ability to be flexible with schedule is required in performing the essential tasks of the position.
• Scheduled attendance requirements may change due to business needs.

Thank you for your interest in a professional career with Diamond Resorts International®. Due to the volume of applications we receive, we are unable to provide feedback on each specific proposal and only applicants of interest will be contacted. Diamond Resorts International® is not accepting unsolicited assistance from search firms; all resumes submitted by search firms to any team member at Diamond Resorts International® via e-mail, the internet, or in any forma and/or method without a valid and executed agreement in place with Diamond Resorts International® for this purpose, will be deemed as sole property of Diamond Resorts International®.  

Equal Opportunity Employer

www.diamondresorts.com

_{telesales, telemarketing, sales, call center, timeshare sales, real estate sales, membership sales agent, account executive, owner renewal agent, owner upgrades, up-selling, vacation ownership,}