BASIC FUNCTION:

The position of Part Time Sales Associate is responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products. The Sales Associate will strive to create long-term customer relationships that will lead to increased sales and profitability. The Part Time Sales Associate will also be utilized for other store functions as needed including but not limited to furniture handling, cleaning duties, inventory management, clerical duties and store line up execution.

KEY RESPONSIBILITES:

• Contribute to  the stores sales goals by selling the furniture and accessories offered by La-Z-Boy
• Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products
• Continue education of features and benefits of existing and new product line
• Accurately complete order information, collecting deposits and fees, keeping orderly customer records, researching customer payments and deliveries
• Meet established goals as set by management
• Improve self-knowledge, effectiveness, and efficiency through weekly meetings with the Store Manager with the emphasis on total customer satisfaction
• Assist with maintaining store cleanliness and the set-up of accessories
• Help to ensure proper pricing is displayed
• Maximize store promotions and marketing initiatives
• Maintain a positive working relationship with all store associates
• Proficient with company computer system
• Adhere to general store operational procedures and guidelines
• Maintain a clean and safe workplace
• Perform inventory cycle counts as directed
• Other various duties as assigned

MINIMUM QUALIFICATIONS:

• Ability to deal with people at all levels
• Excellent communication skills
• Able to greet customers, establish rapport, and develop long-term business relationships
• Able to close sales, ensure scheduled delivery, and customer satisfaction
• Able to accurately complete related paperwork, including order entry, delivery schedules, customer records, and deposit fees (PC knowledge required)

SUPERVISORY RESPONSIBILITIES:  None

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